Feedback & Support

To help the technical team diagnose and resolve issues more efficiently, it is recommended to include detailed usage context, the steps you took, and any related error logs when sending feedback.

You can fill out our feedback form directly.

You can also submit feedback inside Z Code through the application menu by clicking Feedback. If you need to attach logs, click Export Logs from the same menu.

How Do I Package Logs?

It is recommended to use the built-in Export Logs feature first. If export fails, you can manually locate the logs directory as described below.

macOS

1. Open the application menu in Z Code.
2. Click Export Logs and save the generated compressed archive.
3. Upload the archive to the feedback form.
4. If export fails, open Finder, choose Go -> Go to Folder..., enter ~/.zcode, and manually compress the logs folder.

Windows

1. Open the application menu in Z Code.
2. Click Export Logs and save the generated compressed archive.
3. Upload the archive to the feedback form.
4. If export fails, open File Explorer, enter %USERPROFILE%\\.zcode in the address bar, and press Enter.
5. Select the logs folder, then right-click and choose Send to -> Compressed (zipped) folder.

Next Steps